Activity - Business Resilience
Terminology: Business Resilience
Acceptable Interruption Window (AIW): The maximum time a system can be down before business objectives are compromised.
Business Continuity (BC): The capability of an organisation to continue the delivery of products or services at acceptable predefined levels following a disruptive incident.
Business Continuity Management (BCM): A holistic management process that identifies potential threats and provides a framework for building resilience.
Business Impact Analysis (BIA): The process of analysing activities and the effect that a business disruption might have upon them.
Cold Site: A recovery site with basic infrastructure (power, cooling) but no computer equipment or data.
Crisis Communications: The systems and protocols used to disseminate information to stakeholders during an emergency.
Disaster Recovery (DR): The technical process of restoring IT systems and data after a significant disruption.
Hot Site: A fully equipped backup facility with all necessary hardware and updated data, allowing for immediate failover.
Impact Tolerance: The maximum tolerable level of disruption an organisation can accept for an important business service.
Incident-Agnostic Planning: Planning for the impact of an event rather than the cause.
Organisational Resilience: The ability of an organisation to absorb and adapt in a changing environment to enable it to deliver its objectives and to survive and prosper.
Recovery Point Objective (RPO): The maximum acceptable amount of data loss measured in time.
Recovery Time Objective (RTO): The maximum acceptable time to restore a system or process after a disruption.
Reciprocal Agreement: An agreement between two organisations to provide backup facilities to each other in case of emergency.
Warm Site: A backup facility that is partially equipped with hardware but requires time for data restoration and final setup